font inspectorWhat font does Intercom use?
Intercom does something unusual for a software company: it sets its paragraphs in a serif and its headlines in a sans serif, the reverse of the usual pairing.
Short answer: Intercom uses Saans for headlines and interface text, a light serif called Serrif for body copy, and Saans Mono for small labels.
Saans
Self-hosted61.4%- CSS name
Saans- Weights
- 400
- Sizes
- 80px · 54px · 28px · 24px · 20px · 16px · 14px
- Served from
- www.intercom.com
Serrif
Self-hosted34%- CSS name
Serrif- Weights
- 300
- Sizes
- 16px
- Served from
- www.intercom.com
Sizes, weights and spacing by role
These are computed values from the live page, which is what the Font Inspector panel shows when you click each element.
| Role | Font | Size | Weight | Line height | Letter spacing |
|---|---|---|---|---|---|
| Headline | Saans | 80px | 400 | 1 | -0.03em |
| Subheading | Saans | 24px | 400 | 1 | -0.02em |
| Body text | Serrif | 16px | 300 | 1.4 | -0.01em |
The main font stack in the CSS:
font-family: Saans, "Saans Fallback", "Hiragino Kaku Gothic ProN", "Hiragino Sans", "Yu Gothic UI", Meiryo, "Noto Sans JP", ui-sans-serif, sans-serif;- One weight of the sans, 400, does all the work. Hierarchy comes from size alone.
- The stacks include Japanese system fonts, so the Japanese site falls back gracefully.
Check any site yourself in one click.
Sites change their type without notice. Font Inspector shows the rendered font, size, weight and spacing of any text on intercom.com or anywhere else, and lists every font on the page. Free, no account.
About the fonts, and whether you can use them
Saans
A contemporary commercial sans serif, used at regular weight for everything from the 80px headline to 14px navigation.
Can you use it? Saans is a commercial typeface. Inter and Hanken Grotesk are free alternatives with a similar neutral tone.
On Google Fonts: Inter, Hanken Grotesk.
Serrif
A light serif companion, used for body paragraphs at weight 300.
Can you use it? Also commercial. Newsreader and Source Serif 4 are free text serifs that come in light weights.
On Google Fonts: Newsreader, Source Serif 4.
Finding a font does not license it. More in how to get a font you found, legally.
Get a similar look with a free font
This starter uses Inter, which is open source, with the sizes and spacing measured above. It is an approximation, not a copy of Intercom’s brand typeface.
/* Approximates the Intercom look with a free font */
body {
font-family: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;
}
h1 {
font-size: 5rem; /* 80px */
font-weight: 400;
line-height: 1;
letter-spacing: -0.03em;
}
p {
font-size: 1rem; /* 16px */
font-weight: 300;
line-height: 1.4;
letter-spacing: -0.01em;
}How we checked
We opened intercom.com in Chrome on September 21, 2026 and read the computed styles of its visible text: the declared font stack, the font actually rendered, and how much of the page’s text each family sets. That is the same data the Font Inspector extension shows under Fonts on this page. We re-check these pages periodically, and the date above shows the last inspection.
Intercom and its typefaces are trademarks of their respective owners. Font Inspector is not affiliated with Intercom.
Questions & answers
What font does Intercom use on its website?+
Intercom uses Saans for headlines and interface text, a light serif called Serrif for body copy, and Saans Mono for small labels.
Can I use the Intercom font?+
Saans is a commercial typeface. Inter and Hanken Grotesk are free alternatives with a similar neutral tone.
What is a free font similar to Saans?+
Inter and Hanken Grotesk are free on Google Fonts and give a similar feel. No free font is an exact match, so compare it with your own text first.
How can I check what font Intercom uses myself?+
Open intercom.com, then click any text with the Font Inspector extension, or right-click, choose Inspect and look at Rendered Fonts in the Computed tab. Sites change their typography, so checking the live page is the only way to be sure.